Top 3 Shopping Malls in Mauritius: A Familiar Duo Leads

Based on a national survey of 500 adults aged 20–64 conducted in January–February 2025, Bagatelle Mall remains the most preferred and top-of-mind shopping centre, closely followed by Tribeca, which has seen impressive growth since its launch in 2023. Together, they command a monthly market penetration of 25% to 30%.

Phoenix Mall holds third place, while regional centres such as La Croisette, Coeur de Ville, and Cascavelle stand out with strong niche positioning.

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What Do Mauritians Think of Shopping Malls?

The majority of consumers describe shopping centres as:

• Modern and enjoyable social spaces

• Ideal for leisure and entertainment

• Job-generating hubs

But critical perspectives are growing:

• 54% believe all malls look alike

• 48% think there are too many shopping centres on the island

• 32% feel these spaces are overcrowded and stressful

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What Drives a Visit to the Mall?

Motivations differ depending on the mall’s retail mix:

• Hypermarket-driven malls (e.g., Phoenix, Coeur de Ville) attract highly goal-oriented shoppers

• Lifestyle malls like Bagatelle or Tribeca see more casual visitors and families seeking leisure, food, and exploration

The average mall visit lasts 1 to 2 hours, with 76% of visitors shopping with family or a partner.

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Bagatelle Is Still #1, But Satisfaction Is Slipping

Bagatelle remains the most preferred centre (31%), followed by Tribeca (15%). However, overall satisfaction and Net Promoter Scores (NPS) are on a downward trend. Notable concerns include:

• Comfort issues in Bagatelle’s food court

• Limited bus access at Tribeca

• Negative NPS for La Croisette, possibly linked to a late-2024 incident